Topic introduction

---

Personal profile

---

Possessing 20+ years of experience in the insurance, banking and FMCG sectors, Mohamed El Missaoui joined Bupa Arabia in 2011 as the Director of Total Quality Management. Where he oversaw service operations areas related to customer service, mega accounts, membership fulfillment, and quality.

Mohamed also previously led a variety of assignments at Unilever MENA relating to the supply chain, ranging from distribution, logistics, and customer service to industrial engineering and quality.

Current Positions
oBupa Arabia (Chief Operations Officer)

Previous Positions
oBupa Arabia
oDirector – Operations
oDirector – Total Quality Management
oUnilever MENA
oHead of Logistics, Service and Distribution
oSenior Manager – Quality Assurance
oIndustrial Engineer
oAttijariwafa Bank (Senior Finance Projects Manager)
oBanque Centrale Populaire (BCP) (Junior Project Manager)

Qualifications
oMaster of Business Administration in Finance from Oklahoma City University, USA
oElectro-Mechanical Engineering degree from Ecole Nationale Superieure des Mines de Rabat, Rabat