Agenda Overview

The Lead through Change track is designed for senior leaders in the MENA insurance market navigating the digital transformation journey. This track focuses on the strategies, tools, and insights needed to drive innovation, operational excellence, and customer-centric growth in an evolving industry. Through exclusive sessions, including C-suite and CIO/CTO/CDO panels, we’ll explore how leaders can harness the power of AI, embrace digital-first strategies, and lead their organizations toward a more resilient future. This track is tailored for those at the forefront of change—CEOs, CIOs, and other senior executives—committed to reshaping the future of insurance through digital transformation.

"Digital Insurance Award 2025 (MENA Region)" Ceremony - Celebrating Global Excellence in Insurance Digital Transformation As one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancement of digital transformation within the sector. This platform highlights the significant achievements insurers, reinsurer, brokers, insurtechs, and all other digital partners have made, which have driven insurance digital transformation, by honoring the trailblazing pioneers, innovators, and leaders. In 2025, Digital Insurance is proud to introduce the "Digital Insurance Award 2025 (MENA Region)", a prestigious global recognition celebrating the leaders at the forefront of insurance digital transformation in the MENA region.

The Mastering Data & AI Track delves into the transformative power of data, AI, and automation in the MENA insurance market. As digital transformation accelerates, this track showcases how insurers can harness these technologies to drive operational efficiency, innovate product offerings, and improve customer experiences. With keynotes on AI-powered innovation, cloud-based AI solutions, and predictive analytics, this track highlights practical applications that are shaping the future of the industry. Participants will also explore blockchain, smart contracts, and the role of telematics in enhancing insurance services. This track is designed for senior leaders aiming to unlock new possibilities and stay ahead of the curve in a rapidly evolving landscape of data, analytics and AI.

The Being Customer Centric track is designed to explore how insurers in MENA can elevate customer experience and drive engagement in the digital age. As the industry embraces digital transformation, this track focuses on the latest trends and innovations reshaping the insurance customer journey. Sessions will dive deep into hyper-personalization, customer-centric product design, and the role of AI and data in creating tailored experiences. Keynotes and panels will discuss strategies for leveraging digital platforms, design thinking, and digital wallets to enhance customer convenience and satisfaction. By exploring the future of customer experience, omni-channel journeys, and effective marketing to younger generations like Gen Z and Millennials, this track is essential for executives looking to build a customer-first culture and stay ahead in an increasingly competitive landscape.

The "Committing to Innovation" track will explore how emerging technologies are transforming the insurance industry in the MENA region. Through keynotes, demos, and panels, we'll delve into cloud transformation, AI, IT modernization, and open-API architectures—all critical drivers of agility, scalability, and enhanced customer experiences. We’ll also examine how collaboration between insurers, insurtechs, and tech vendors is accelerating digital evolution. Join us as we uncover practical strategies for committing to innovation and building a future-proof, digitally-driven insurance ecosystem. This track is designed for insurers, insurtechs, and tech vendor leaders who are keen to learn, lead and cooperate.

Welcome to Transformation Alley, the vibrant heart of Digital Insurance MENA 2025. This dynamic space is dedicated to showcasing the most innovative digital transformation journeys and solutions from leading insurers and tech providers across the region. Here, you'll find cutting-edge products, projects, and technologies that are reshaping the insurance landscape. With live demos, interactive booths, and compelling poster presentations, Transformation Alley offers an unparalleled opportunity to explore how the industry is embracing the future of digitalization, automation, AI, and customer-centric innovation. Whether you're looking to discover new tools for enhancing operational efficiency, streamlining claims processes, or creating seamless customer experiences, this high-traffic area is designed to inspire, connect, and accelerate your digital journey.

Welcome to the Demo Corner, where innovation meets technology in the heart of Digital Insurance MENA 2025. This high-traffic area is a showcase for InsurTechs and tech vendors presenting their latest digital technologies, products, and solutions that are revolutionizing the insurance industry. In the Demo Corner, you'll experience live, hands-on demonstrations of cutting-edge tools and solutions that are empowering insurers to streamline operations, enhance customer experiences, and drive business growth. From AI-powered platforms to blockchain applications, predictive analytics, and more, this space offers a firsthand look at the transformative technologies shaping the future of insurance. With interactive desks and TV presentations, the Demo Corner provides a unique opportunity for you to engage with the innovators behind these solutions, ask questions, and gain valuable insights into how these technologies can enhance your own digital journey.

Welcome to the Exhibition at Digital Insurance MENA 2025, the epicenter of innovation and networking! Located in a high-traffic area within the event, the Exhibition is where industry leaders, solution providers, and cutting-edge InsurTechs come together to present their game-changing products, services, and solutions. Here, you'll discover a wide range of exhibits showcasing the latest in digital transformation, automation, AI, blockchain, and other innovative technologies that are reshaping the future of the insurance industry. Explore interactive booths, engage with exhibitors, and learn how these groundbreaking solutions are driving efficiency, personalization, and customer-centric growth in the MENA insurance market. This is the perfect opportunity to connect with key vendors, discuss industry trends, and explore partnerships that could accelerate your organization's digital transformation. Be sure to stop by and experience firsthand how the future of insurance is being shaped today.

Welcome to the Digital Insurance MENA 2025 Lunch Roundtable discussions, where industry leaders and innovators come together to explore the future of insurance in the digital age. This exclusive session is designed for senior decision-makers to engage in insightful conversations about the critical operational priorities and digital transformation trends that are shaping the insurance landscape.

The digital transformation journey is a complex, ever-evolving endeavor that no organization can navigate alone. This also rings true for insurance companies, which are facing immense technological changes. As a top global event for insurers to transform, Digital Insurance is committed to helping insurers to transform. We are excited to introduce one program, "We Want to Buy" , designed to assist insurers in identifying suitable digital solution partners. We invite you to share your challenges related to digital transformation and the types of solutions you are looking for. We will arrange a meeting space during the event, invite potential vendors, and present tailored solutions to you on a single day! Engage with these vendors, and you will be equipped with the resources you need.